Image: Jeff McNeill, CC BY-SA 2.0
24 quotes
American business consultant (1909–2005)
“The only way to predict the future is to create it”
"The most important thing in communication is hearing what isn’t said."
on Wisdom
"People often overestimate what they can accomplish in one year. But they greatly underestimate what they could accomplish in five years."
on Success
"Whenever you see a successful business someone once made a courageous decision."
"Along this tree From root to crown Ideas flow up And vetoes down."
on Communication
"Wherever you see a successful business someone once made a courageous decision."
"Most of what we call management consists of making it difficult for people to get their work done."
on Leadership
"The entrepreneur always searches for change, responds to it, and exploits it as an opportunity."
"The purpose of a business is to create a customer."
on Customer Service
"Time is the scarcest resource and unless it is managed nothing else can be managed."
on Time
"Business, that's easily defined - it's other people's money."
"The most important thing in communication is hearing what isn't said."
"Plans are only good intentions unless they immediately degenerate into hard work."
on Discipline
"Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got."
on Culture
"My greatest strength as a consultant is to be ignorant and ask a few questions."
"Never mind your happiness do your duty."
on Life
"We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn."
on Learning
"Management by objective works - if you know the objectives. Ninety percent of the time you don't."
"Knowledge has to be improved, challenged, and increased constantly, or it vanishes."
"Management is doing things right leadership is doing the right things."
"Effective leadership is not about making speeches or being liked leadership is defined by results not attributes."